Modern Slavery Statement for Carpet Cleaners Elephant and Castle

Carpet Cleaners Elephant and Castle is committed to conducting all aspects of its operations in an ethical, transparent, and responsible manner. This Modern Slavery Statement sets out the steps we take to prevent modern slavery and human trafficking in our own business and throughout our supply chains. It is relevant to all employees, contractors, and suppliers who work with or on behalf of Carpet Cleaners Elephant and Castle.

Our Zero-Tolerance Approach

We have a clear zero-tolerance policy towards modern slavery and human trafficking in any form. This means we will not knowingly engage with or support any individual, organisation, or business involved in forced labour, child labour, servitude, debt bondage, or any other practice that exploits people or denies them their fundamental rights and freedoms.

All team members of Carpet Cleaners Elephant and Castle, regardless of role or seniority, are expected to uphold this policy and act with integrity in all business dealings. Any breach or suspected breach of this policy is treated as a serious matter and may result in disciplinary action or termination of business relationships.

Our Business and Supply Chains

Carpet Cleaners Elephant and Castle provides professional carpet and upholstery cleaning services to residential and commercial customers. While our direct operations are primarily local, we rely on a range of suppliers for cleaning products, equipment, protective clothing, and other support services. We recognise that modern slavery risks can exist at multiple tiers of these supply chains.

We are committed to working only with suppliers who share our values and who can demonstrate that they operate in compliance with applicable labour, employment, and human rights legislation in their jurisdictions.

Supplier Due Diligence and Audits

To minimise the risk of modern slavery within our supply chains, we carry out a structured supplier due diligence process. New suppliers are assessed on their labour practices, health and safety standards, and ethical conduct before any agreement is entered into. We reserve the right to request information and documentation that evidences their compliance with anti-slavery laws and standards.

We also conduct periodic supplier audits, which may include site visits, questionnaires, and reviews of policies and procedures. These audits focus on working conditions, recruitment practices, wage payments, and the use of subcontractors. Where we identify non-compliance or areas of concern, we expect prompt corrective action and may suspend or end the relationship if satisfactory improvements are not made.

Training, Awareness, and Responsibilities

Responsibility for the ongoing implementation of this Modern Slavery Statement rests with the leadership team of Carpet Cleaners Elephant and Castle. Managers are required to promote awareness of modern slavery risks and ensure that our policies are communicated to employees and relevant suppliers.

We provide guidance and training to employees, particularly those involved in procurement, recruitment, and supplier management. This includes helping them recognise signs of exploitation, understand reporting routes, and appreciate the importance of conducting business with integrity.

Reporting Concerns and Whistleblowing

We actively encourage anyone working for or with Carpet Cleaners Elephant and Castle to speak up if they have concerns about modern slavery or unethical labour practices. Concerns can relate to our own operations, our suppliers, or any third party connected to our business.

Reports can be made to a manager or senior member of the business verbally or in writing. Individuals raising concerns will be treated with respect and confidentiality, and we will not tolerate any form of victimisation or retaliation against those who report genuine concerns in good faith. Every report is investigated promptly and appropriate action is taken where necessary.

Continuous Improvement and Annual Review

We recognise that tackling modern slavery is an ongoing responsibility. Carpet Cleaners Elephant and Castle is committed to continuously improving its systems, controls, and awareness. We regularly monitor developments in legislation, industry guidance, and best practice to strengthen our approach.

This Modern Slavery Statement is reviewed at least once every year to ensure it remains accurate, effective, and aligned with our values. As part of the annual review, we evaluate the effectiveness of our supplier audits, training activities, and reporting channels, and we update our processes where improvements are identified.

By maintaining a strong zero-tolerance stance, reinforcing responsible supply chain practices, and providing clear routes for reporting concerns, Carpet Cleaners Elephant and Castle aims to play its part in preventing modern slavery and promoting fair and dignified work for all people connected to our business.